FAQs

ITEMS

• For all items unless explicitly noted, they are NOT MINT. All items will have shelf wear & tear from moderate handling. We will not accept returns/exchanges for this shelf wear and tear.
• For all signed promos, posters, funkos, figures, turnbuckles, etc please note that due to the amount of items we have signed, the type of paint pen/sharpie used and the way talent has signed there may be a slight difference in signature strength, slight smudging and/or slight creasing. We will not accept returns for this type of issue.
• For any unsigned items due to the age of the items and frequent handling of these items we cannot guarantee they will be mint. All items will have shelf wear & tear from these conditions. We will not accept returns/exchanges for this shelf wear & tear.
• Pictures on the website are used as a sample image and not necessarily the exact item you will receive. Please note due to the age of some photos/printing process they may be grainy, slightly pixelated and/or not as sharp as shown on your screen. We will not accept refunds for issues related to "photo quality".
• All items are packaged with care when they leave our facility, as they are further handled by the shipping service any damage occurring shipping (crushed boxes, dented products, etc) will need to be addressed with the shipping company and a claim filled through them.
• If you have questions about a particular item, please message us.

RETURNS

All items are NOT-REFUNDABLE and are FINAL SALE. If you have an issue or your item is damaged please email us at info@starrcast.com.